Privacy policy

PRIVACY POLICY

Last Updated: 16/06/2026

 

1.   Introduction

This website South Shields FC Store is operated by Sports Logistics Ltd ("Company", "we", "us", or "our"), a company registered in England and Wales.

Sports Logistics Ltd is responsible for the operation of this website, the processing of orders placed through it, and the handling of any personal data collected through it.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from this website, interact with our services, or otherwise engage with us.

It also explains your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Information We Collect

We may collect, use, store, and transfer the following categories of personal data:

  • Identity Data
  • First name
  • Last name
  • Username or account details
  • Date of birth (where applicable)

Contact Data

  • Billing address
  • Delivery address
  • Email address
  • Telephone number

Financial Data

  • Payment information processed through secure third-party payment providers

Transaction Data

  • Order history
  • Purchase details
  • Returns and refunds information

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Time zone settings
  • Operating system and platform

Usage Data

  • Website activity
  • Browsing behaviour
  • Product interactions
  • Customer service interactions

Marketing & Communications Data

  • Marketing preferences
  • Communication preferences
  • Competition and promotional entries

 

3. How We Collect Your Data

We collect personal data through:

  • Orders placed through our website
  • Account registration
  • Contact forms
  • Email correspondence
  • Telephone conversations
  • Newsletter sign-ups
  • Cookies and tracking technologies
  • Social media interactions
  • Third-party service providers

 

4. How We Use Your Data

We may use your personal data to:

  • Process and fulfil orders
  • Manage payments and refunds
  • Deliver products and services
  • Manage customer accounts
  • Respond to enquiries and support requests
  • Improve our website and services
  • Prevent fraud and maintain security
  • Comply with legal obligations
  • Conduct business analytics and reporting
  • Send marketing communications where permitted by law or where consent has been provided

You may unsubscribe from marketing communications at any time.

 

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent
  • Protection of vital interests where applicable

 

6. Marketing Communications

We may send you information about:

  • New products
  • Special offers
  • Promotions
  • Company updates
  • Events and competitions

Where required by law, we will obtain your consent before sending marketing communications.

You may withdraw your consent or unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Following opt-out instructions in SMS messages
  • Contacting us directly

 

7. Sharing Your Data

We may share your personal data with trusted third parties, including:

  • Payment processors
  • Delivery and courier services
  • Website hosting providers
  • Marketing service providers
  • Analytics providers
  • Professional advisers
  • Regulatory authorities where legally required

All third parties are required to respect the security of your personal data and process it in accordance with applicable laws.

We do not sell your personal data to third parties.

 

8. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

 

9. Data Security

We implement appropriate technical and organisational measures designed to protect your personal data against:

  • Unauthorised access
  • Accidental loss
  • Alteration
  • Disclosure
  • Destruction

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

 

10. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.

 

11. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Request transfer of your personal data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

We may require proof of identity before processing certain requests.

 

12. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyse website traffic
  • Support marketing activities

For more information, please refer to our Cookie Policy.

 

13. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.

 

14. Children's Privacy

Our services are not intended for children under the age of 13 unless otherwise stated.

We do not knowingly collect personal data from children without appropriate consent where required.

 

15. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time.

Any updates will be published on this page and indicated by the updated "Last Updated" date shown above.

 

16. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal data, please contact:

 

Sports Logistics Ltd
The Buffer Depot
Thirsk
North Yorkshire
YO7 1QY

Email: sales@teamkits.com
Telephone: +44 (0)20 7167 8802

 

Sports Logistics Ltd operates the South Shields FC Store and acts as the data controller for personal data collected through this website.

 

 

17. Complaints

If you are unhappy with how we handle your personal data, we encourage you to contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.